Telecaller Jobs in Riya Enterprises - Work from Home
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Job Title: Telecaller Jobs in Riya Enterprises - Work from Home
Company Name: Riya Enterprises
Location: Work From Home
Salary: ₹24,500 - ₹28,500 per month
Qualification: All Education Levels
Experience: Freshers in Customer Support / TeleCaller
Job Description
Are you looking to start a career in customer support from the comfort of your home? Riya Enterprises is hiring enthusiastic freshers for the role of Telecaller. At Riya Enterprises, a leading name in the Loan/Credit Card industry, you'll have the opportunity to engage with potential clients, manage inquiries, and help them understand our financial products.
As a Telecaller at Riya Enterprises, you will play a crucial role in connecting with potential customers and ensuring they receive the best possible service. This position offers a great starting point for those interested in a career in customer support and telecalling.
Responsibilities
- Make outbound calls to potential clients, offering detailed information about Riya Enterprises' loan and credit card products.
- Handle inbound customer inquiries, providing accurate information about Riya Enterprises' services and products.
- Follow up on leads diligently to convert them into customers, contributing to the growth of Riya Enterprises.
- Maintain and update customer records to ensure accurate and timely information.
- Resolve customer issues and queries professionally, adhering to Riya Enterprises' standards and guidelines.
- Meet or exceed daily and monthly call targets, lead generation, and conversion goals.
- Provide feedback and insights on customer interactions to help improve service quality.
- Participate in training sessions to enhance skills and product knowledge at Riya Enterprises.
- Ensure compliance with all company policies and industry regulations.
- Collaborate with the team to develop strategies for better customer engagement.
- Freshers are welcome to apply for the Telecaller role at Riya Enterprises, with no prior experience required.
- Excellent communication skills in English and/or Hindi to effectively interact with customers.
- Basic computer skills and familiarity with MS Office applications.
- Ability to work independently and manage time efficiently from a home office setting.
- Strong interpersonal skills and a positive attitude toward customer interactions.
- Attention to detail and ability to handle customer information with confidentiality.
- Proactive problem-solving skills and eagerness to learn.
- Reliability and dedication to meeting targets and deadlines.
- Competitive salary of ₹24,500 - ₹28,500 per month at Riya Enterprises.
- Work from home flexibility, allowing you to balance work and personal life.
- Comprehensive training and ongoing support to ensure your success in the role.
- Career growth opportunities within Riya Enterprises, fostering long-term professional development.