Payments Team Lead_ GCC
Welspun World
Payments Team Lead_ GCC
About Welspun World
Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.
At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world.
About Welspun Entity
Welcome to Welspun Transformation Services Limited (WTSL., where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Refer privacy policy - https://welhire.ai/privacy_policy.html. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%. We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being.
Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services.
Job Purpose/ Summary
The Payments Team Lead will be responsible for managing and overseeing end-to-end vendor payment operations within the Finance Shared Services / GCC environment. The role will lead a team responsible for timely, accurate and compliant payment execution across multiple payment channels, while ensuring strong financial controls, reconciliations, SLA adherence and effective stakeholder management.
The position will work closely with Treasury, Procurement, Business teams, Banks and Auditors to ensure seamless payment operations, timely resolution of exceptions and escalations, and adherence to internal controls and statutory requirements. The role will also drive process standardization, automation and continuous improvement across the payments function.
Job Description
The Payments Team Lead will manage day-to-day vendor payment operations and lead a team of payments professionals to ensure accurate, timely, compliant and controlled disbursement of vendor payments.
The role requires strong hands-on knowledge of payment processing platforms such as SAP F110, H2H, Wire, ACH, CMS and other electronic payment channels, along with sound understanding of banking processes, payment controls, reconciliations and financial operations.
The incumbent will be responsible for maintaining a robust payment control environment, managing payment-related exceptions and escalations, monitoring operational KPIs, and partnering with key stakeholders to ensure uninterrupted payment services.
The role will also be expected to identify opportunities for automation, process improvement and standardization to improve efficiency, accuracy and overall service delivery.
Key Skills & Experience
Strong experience in Vendor Payments / AP Payments / P2P Payments / Payment Operations.Prior experience in Finance Shared Services / GCC environment.Experience managing and leading a team.Hands-on experience with SAP F110, H2H, Wire, ACH, CMS or similar payment platforms.Strong understanding of payment controls, banking processes, payment reconciliation and exception management.Good understanding of financial controls, audit requirements and compliance.Strong analytical, problem-solving and decision-making skills.Excellent stakeholder management and communication skills.Demonstrated experience in process improvement, automation and operational excellence will be an advantage.
Responsibility
Lead mentor and develop the Payments team to deliver highquality and timely payment operations Allocate workload effectively and monitor team productivity quality and SLA adherence Establish clear performance expectations and conduct regular performance reviews Provide coaching to team members and build functional capability within the Payments function Act as the escalation point for complex operational and stakeholder issuesbr Oversee and review vendor payment runs through SAP F110 H2H Wire ACH CMS and other payment platforms Ensure timely accurate and compliant execution of vendor payments Monitor payment schedules exceptions rejected payments and outstanding items Ensure appropriate authorization and approval before releasing payments Coordinate with relevant teams to ensure uninterrupted payment processingbr Ensure adherence to established payment controls authorization matrix and segregation of duties Ensure compliance with internal policies financial controls and applicable statutory requirements Monitor paymentrelated risks and proactively identify control gaps Ensure adequate documentation and audit trails for payment transactions Support internal statutory and other audits by providing paymentrelated information and schedulesbr Oversee reconciliation of payment transactions with bank statements ERP records and the General Ledger Ensure timely identification and resolution of payment discrepancies and open items Monitor failed rejected returned and duplicate payment transactions Investigate payment exceptions and coordinate with Banks Treasury and internal stakeholders for resolution Ensure aged and outstanding payment items are appropriately tracked and clearedbr Prepare and review paymentrelated MIS dashboards and operational reports Monitor key KPIs such as payment accuracy turnaround time exceptions ageing DPO reconciliation status and SLA adherence Identify trends and provide actionable insights to management Ensure timely and accurate reporting to key stakeholdersbr Collaborate with Treasury Procurement Business teams Banks Auditors and other stakeholders Resolve paymentrelated queries and escalations within defined timelines Act as the primary point of contact for critical payment issues Build strong relationships with internal and external stakeholders Ensure effective communication during payment exceptions delays or critical payment situationsbr Support monthend and yearend closing activities related to payments Ensure timely reconciliation and clearance of paymentrelated open items Provide required schedules reports and supporting data for financial closure Coordinate with Finance and Treasury teams to resolve outstanding paymentrelated issuesbr Drive process standardization and continuous improvement across payment operations Identify opportunities for automation using RPA OCR AI and digital payment solutions Improve payment efficiency accuracy and turnaround time through technology and process improvements Establish and implement best practices across entities and processes Support initiatives aimed at reducing manual intervention and operational risk
Company Name
Welspun Transformation Services Limited
Division
Shared Services
Key Interactions
Internal Communication ,External Communication ,Auditors,Vendors
Relevant Work Experience
9 - 12 Years
Relevant Industry
Shared Service,Accounting / Auditing,Manufacturing Industry,Textile,Iron & Steel,Infrastructure
Education-Qualification
Post Graduate
Education-Specialization
Accountancy
Language Proficiency
ENGLISH,HINDI
Certifications
NA
Skill
Treasury & Finance,Vendor Management,MS Excel and SAP,Task Management,Good Interpersonal Skills,Accounting & Reporting,Global Mindset,Leadership,Accounting Standards,Detail Orientation,MIS Management,Auditing,Quality Controls,Statutory Knowledge,GST,TDS,Process Improvement,Stakeholder Management,Communication skill,Problem solving
Competency Names
Business & Commercial acumen, Global Mind-set, Entrepreneurship, People Excellence, Knowledge of Accounting Principles, Payment Processing, Accounts Reconciliation , Cash Flow & Fund flow management, Treasury & Finance, Banking & Financial Management, Vendor Management, Compliance, Team Leading, Stakeholder Management, Technology \/ Automation, Process improvement, Audit Management