Assistant Community Manager
Awfis Space Solutions Limited
Awfis Space Solutions Limited
Location: Jaipur, Rajasthan, India
Work Mode: On-site
Industry: Real estate,Hospitality
Job Description
Key Responsibilities
The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.
Roles & Responsibilities
- Profit Center head (including but not limited to):
- ASR and margin analysis
- Expense Control
- Collections
- Renewals
- Vendor management
- Retail Management
- Cost optimization
- Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships
- Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS
- Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager
- Vendor Management a. Conformance to Purchase-to-Pay process
- Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently
- Execution of activities directed towards Client Engagement & Brand Initiatives, CSR
- Execution of all Company Driven ideas and initiatives
- Team Player a. Collaborate within Team & other stakeholders to drive execution
- Exemplary Customer service skills and record
- An extrovert personality
- Aware and with keen interest in current affairs
- Ambition and drive to demonstrate continuous upgradation in skills and knowledge
- Enthusiasm and demonstrating noticeable participation
- Key skills in Relationship Management, Operations, Cost & Revenue Management.
- With a hunger to grow with a 2 year focus on managing additional/ increased responsibility
- Excellent written and verbal communication
- Belief in Extremely strong Process execution
- Minimum experience of 3-5 years.
- Should have managed an annual revenue of a minimum of 2.5 million INR.
- Worked at a Revenue Centre in the last 2 years.
- Proficient with MS Spreadsheet
- Excellent communications skills
- Graduate in any stream, ** MBA preferred. ** Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,