Admin Associate

TING

Experience level - 1-3 Years

Job Role and Responsibilities

Administration & Workplace Operations

Manage day-to-day office administration and ensure smooth workplace operations.
Coordinate with housekeeping, security, facility, maintenance and other service vendors.
Track office supplies, consumables, equipment and other administrative requirements.
Coordinate office repairs, maintenance and service requests and ensure timely closure.
Support office events, employee engagement activities and other workplace initiatives.

Systems & Configuration

Handle day-to-day Windows and Mac system setup and configuration for new and existing employees.
Set up laptops/desktops, including basic software, applications, peripherals and user configurations.
Support system troubleshooting and maintenance, including common hardware, software and OS-related issues.
Assist with data backup, data transfer and system migration during device changes or replacements.
Coordinate and troubleshoot internet, Wi-Fi and network connectivity-related issues.
Coordinate with system vendors/service providers for troubleshooting and issue resolution.
Maintain system-related trackers, master data and documentation.
Act as the first point of coordination for basic system-related queries from employees

Asset & IT Coordination

Maintain records of laptops, desktops, accessories, fixed assets and other company-issued equipment.
Coordinate asset allocation, movement, return, repair and replacement.
Work closely with the IT team/vendor for hardware maintenance and troubleshooting.
Track software/application licenses and renewal timelines.
Support periodic physical and functional asset audits.
Ensure asset records and actual assets are reconciled regularly.

HR Operations Support

Coordinate for joining kits, access requirements and other onboarding activities.
Coordinate employee communication and follow-ups for routine HR processes.
Assist with HR initiatives, employee engagement activities and internal events.
Provide operational support for HR projects and process rollouts as required.

Reporting & Process Management

Maintain accurate trackers and documentation across Admin, Assets, Systems and HR activities.
Prepare basic reports and MIS as required.
Follow up with internal stakeholders and external vendors to ensure timely closure of tasks.
Identify gaps in existing processes and help implement simple, efficient solutions.

What We're Looking For

1–3 years of experience in Administration, IT Support, Workplace Operations or a similar role.
Comfortable working with technology, software systems and basic system configurations.
Good working knowledge of Excel / Google Sheets and Google Workspace.
Good organisational and follow-up skills.
Good communication and coordination skills.
Attention to detail, particularly when handling assets and system data.
Ability to work with employees across functions and coordinate effectively with vendors and service providers.

Good to Have