Application Support - LOS & Flexcube

AU SMALL FINANCE BANK

Application Support - LOS & FLEXCUBE

Location: Jaipur (Onsite)

Experience: 2-3 Years

Role Summary

We are looking for an Application Support Specialist with experience in Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules . The ideal candidate should possess strong banking domain knowledge in lending operations, loan servicing, and production support.

Key Responsibilities

  • Provide application support for Oracle FLEXCUBE Loan Modules and LOS applications.
  • Manage and support end-to-end lending processes including loan origination, disbursement, servicing, collections, recovery, and closure.
  • Support loan products such as Retail, Corporate, MSME, Agriculture, and Overdraft facilities.
  • Verify loan account setup, interest calculations, repayment schedules, and accrual processes.
  • Analyze, troubleshoot, and resolve production issues, incidents, and service requests.
  • Perform impact analysis for system enhancements and changes.
  • Support regulatory reporting, MIS, compliance, and reconciliation requirements.
  • Collaborate with business users, technology teams, and external partners to ensure smooth operations.
  • Monitor application performance and provide timely issue resolution.
  • Manage stakeholder expectations and support project delivery activities.

Required Skills

  • 2-3 years of experience in Banking Application Support.
  • Strong understanding of lending lifecycle processes and loan servicing.
  • Experience with Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules.
  • Understanding of delinquency management, NPA processing, provisioning, rollover, and rescheduling.
  • Hands-on experience with SQL/Oracle queries.
  • Knowledge of Windows Servers and application support environments.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and stakeholder management abilities.

Preferred

  • Experience in Retail Banking, Corporate Banking, or Lending Operations.
  • Understanding of regulatory reporting and banking compliance requirements.
  • Experience working with production support and incident management processes.
  • Exposure to vendor management and stakeholder coordination.

If you have a strong background in lending systems, LOS, and FLEXCUBE application support, and are passionate about ensuring seamless banking operations, we'd love to hear from you.

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