Zoho Developer

Key Responsibilities

• Manage and maintain Zoho CRM, including data, modules, fields, pipelines, and user access.
• Build and optimize workflows, blueprints, and automation using Deluge.
• Develop basic custom functions and scripts to automate CRM processes.
• Support API integrations, webhooks, and third-party tool integrations.
• Work with Zoho Campaigns / Zoho Marketing Automation for basic campaign execution and customer segmentation.
• Create and maintain reports and dashboards to track sales, customer, and campaign performance.
• Ensure CRM data hygiene, including data validation, deduplication, and regular updates.
• Troubleshoot CRM issues and provide timely solutions to internal teams.
• Coordinate with Sales, Marketing, and Tech teams to understand requirements and improve CRM processes.
• Support ongoing CRM customization, automation, and process improvement initiatives.

Requirements

• 2-4 years of hands-on experience with Zoho CRM / Zoho ecosystem.
• Strong hands-on knowledge of Deluge — mandatory.
• Basic working knowledge of SQL.
• Basic knowledge of JavaScript or Python.
• Understanding of APIs, webhooks, and integrations.
• Exposure to Zoho Flow, Zapier, or similar automation tools is preferred.
• Good understanding of CRM workflows and automation.
• Comfortable with Excel and basic reporting/analytics.
• Strong logical thinking and problem-solving skills.
• Good communication and coordination skills.
• Bachelor's degree in IT, Computer Science, Marketing, Business, or a related field.