Capacity Manager- B3- Hyderabad and Chennai
Wipro
Job Description
The Capacity Manager is responsible for ensuring that IT infrastructure, applications, and services have sufficient capacity to meet current and future business demands in a cost-effective manner. The role involves capacity planning, performance analysis, forecasting, monitoring, reporting, and collaboration with business and technical stakeholders.
Primary Skills
- ITIL Capacity Management
- Infrastructure Capacity Planning
- Performance Monitoring & Analysis
- Capacity Forecasting & Trending
- Capacity & Availability Management
- Dynatrace, Splunk, AppDynamics or similar monitoring tools
- Data Analytics and Reporting
- Python/Automation (preferred)
Secondary Skills
- ITIL Service Management
- Problem Management
- Availability Management
- Disaster Recovery Concepts
- ServiceNow
- Agile Methodologies
- Performance Testing & Engineering
Key Responsibilities
- Monitor infrastructure utilization and identify capacity bottlenecks.
- Develop short-term and long-term capacity forecasts.
- Create and present capacity planning reports and executive dashboards.
- Analyze performance trends and recommend optimization strategies.
- Work with application, infrastructure, network, and operations teams to assess capacity impacts of new projects.
- Define capacity thresholds and establish proactive monitoring mechanisms.
- Conduct capacity reviews and governance meetings with stakeholders.
- Support performance testing activities and validate infrastructure readiness.
- Ensure compliance with ITIL Capacity Management processes.
- Drive automation initiatives for capacity reporting and forecasting.
- Collaborate with service owners to optimize resource utilization and control costs.
- Provide recommendations for hardware, software, and cloud capacity upgrades.
Experience
- 6 to 10+ years of experience in IT Infrastructure Capacity Planning and Performance Management.
- Hands-on experience with monitoring and reporting tools such as Dynatrace, Splunk,