Sr. Executive – Admin & Client Support (Female Candidates only)
Trinetra Careers
We are seeking a proactive and organized Sr. Executive – Administration & Client Support to manage day-to-day administrative activities, client support, and sales coordination. The ideal candidate should possess strong communication skills, good knowledge of office productivity tools, and the ability to coordinate with customers, vendors, and internal teams effectively.
Key Responsibilities
Domain & Hosting Server Administration & Renewal Process
- Manage domain registration and renewal processes.
- Handle server activation and renewal activities.
- Manage AMC, domain, email server, SSL, and hosting server renewal processes.
- Maintain records of expiry dates and ensure timely renewals.
- Coordinate with service providers and internal technical teams.
- Manage Microsoft Outlook and email communications.
- Possess working knowledge of Microsoft 365 and Google Workspace (G Suite).
- Handle user account administration, basic troubleshooting, and DNS management.
- Generate invoices and maintain accurate records.
- Prepare quotations, proposals, order forms, and other business documents.
- Maintain accurate documentation and filing systems.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Prepare reports, presentations, MIS statements, and business correspondence.
- Coordinate with vendors, service providers, and business partners.
- Provide first-level support and respond to customer queries.
- Coordinate with technical teams for issue resolution.
- Maintain customer communication and service records.
- Handle front desk operations and visitor management.
- Manage incoming calls, emails, couriers, and office correspondence.
- Support general office administration activities.
- Prepare proposals, quotations, and order forms.
- Support tele-calling and lead generation activities.
- Follow up with prospects and customers.
- Maintain sales and customer databases.
- Schedule meetings, demos, and appointments.
- Coordinate with clients and internal teams.
- Prepare meeting agendas and maintain meeting minutes when required.
- Possess knowledge of ISO 9001:2015 standards and documentation requirements.
- Support the maintenance of quality records and process compliance.
- Good communication and interpersonal skills.
- Knowledge of Microsoft Outlook, Microsoft 365, Google Workspace (G Suite), and Zoho applications.
- Proficiency in MS Word, Excel, PowerPoint, and Tally ERP.
- Basic understanding of domains, hosting, servers, and SSL certificates.
- Strong coordination, documentation, and organizational skills.
- Ability to multitask and work independently.
- Bachelor’s degree in Commerce, Business Administration, Computer Applications, or a related field.
- 3 years of experience in administration, client support, sales coordination, or office operations.
Job Locations: Coimbatore
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