Account Manager- MBB

Role Purpose

The Media Billing & Booking Account Manager will independently manage end-to-end media booking, billing, reconciliation, amendments, and reporting activities using Prisma, Mediaocean, and other relevant systems. The role will also involve stakeholder/client coordination and resolution of billing and booking discrepancies.

Key Responsibilities

• Manage end-to-end media booking and billing processes using Prisma, Mediaocean, and relevant platforms.
• Translate approved media plans and campaign requirements into accurate media bookings.
• Manage booking creation, amendments, cancellations, and related financial updates.
• Own billing activities and ensure invoices and billing data are accurate and aligned with approved bookings.
• Perform detailed reconciliation between media plans, bookings, campaign delivery, invoices, and billing data.
• Identify, investigate, and resolve billing, booking, and reconciliation discrepancies.
• Prepare and analyze billing, booking, reconciliation, and campaign-related reports.
• Coordinate with media planning, activation, finance, operations, and other internal teams to resolve issues.
• Handle stakeholder/client queries related to bookings, billing, invoices, and financial data.
• Ensure all deliverables are completed accurately and within agreed timelines.
• Maintain process documentation, trackers, and audit-ready records.
• Identify recurring discrepancies and support process improvements to improve accuracy and efficiency.

Requirements – Must Have

• 3–6 years of experience in media billing, media booking, media operations, or related advertising operations.
• Strong hands-on experience with Prisma and Mediaocean.
• Experience managing end-to-end media booking and billing processes.
• Strong understanding of reconciliation, invoicing, actualization, and financial validation.
• Ability to investigate and resolve booking/billing discrepancies.
• Experience handling internal stakeholders and/or clients.
• Strong Excel, analytical, numerical, and reporting skills.
• Ability to manage multiple priorities independently and meet deadlines.

Requirements – Good to Have

• Experience supporting global media accounts.
• Exposure to digital, programmatic, display, or integrated media processes.
• Experience with additional media finance or workflow platforms.
• Strong written and verbal communication skills.

Additional Information

• Ability to work as a member of the team and cross-functional teams.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and meet deadlines while maintaining quality.
• Ability to aggregate and communicate data to support recommendations.
• Strong attention to detail, numerical accuracy, and accountability.
• Passion and curiosity for media operations, brands, and advertising.
• Flexible to work across different time zones/shifts, including night shifts, where required.