Sr. Customer Service Executive - Collections
Tata Communications
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
Operational role responsible for Collections.
Minimum Qualifications & Experience
Graduate in accounting or finance
8-10 years of relevant experience
Other Knowledge & Skills
Basic accounting procedures, fair knowledge of Excel, Outlook
Key Responsibilities
Maintain customer accounts and ensure collections as per the due date
Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
Track payments, TDS Collections, RFP based customers, PSU and Enterprise accounts, reconcile processed payments.
Analyse accounts
Ensure that no accounts get into PDD or higher buckets above 90 days.