Lead Site Reliability Engineer

e-Hireo

JOB DESCRIPTION

Experience : 8 - 12 Yrs

Location : Bengaluru

Designation : Lead Site Reliability Engineer

Skills You Must Have:

Engineering degree in Computer Science or a related technical field.
8+ years of experience in SRE, SRE, Cloud Operations, Platform Engineering, or Production Engineering, with demonstrated technical leadership responsibilities.
Strong experience supporting highly available SaaS or cloud platforms in a 24×7 production environment.
Hands-on experience with one or more major cloud providers: AWS, Google Cloud Platform, or Microsoft Azure.
Strong experience with Kubernetes and containerized production environments.
Experience with Infrastructure as Code, preferably Terraform, along with Jekins, GitOps, and automation practices.
Strong Linux, networking, troubleshooting, and distributed systems fundamentals.
Deep experience with observability, Incident Management, On-Call operations, RCA, SLA, SLO, and production reliability practices.
Proven ability to define, manage, and improve operational KPIs and translate trends into measurable actions and outcomes.
Experience leading complex customer-critical incidents, coordinating multiple technical teams, and driving issues through resolution.]
Strong ability to influence cross-functional teams and drive accountability without relying on direct authority.
Proven ability to mentor engineers, improve operational practices, and raise technical and execution standards.
Excellent communication skills with the ability to engage technical teams, cross-functional stakeholders, and leadership during critical situations.
Strong ownership mindset with a focus on customer outcomes, operational excellence, and continuous improvement.

Skills That Are Nice to Have:

Experience automating repetitive workflows using Python, APIs, or workflow automation.
Experience with AI-assisted support, knowledge retrieval, and self-service solutions.
Familiarity with SRE, ITIL, Incident Management, and Problem Management practices.