ServiceNow Administrator
SourcingXPress
Website: Visit Website
Business Type: Enterprise
Company Type: Product
Business Model: B2B
Funding Stage: IPO/Public
Industry: Retail
Salary Range: ₹ 20-40 Lacs PA
Job Description
This is a permanent role with a Big Tech client of Careernet.
Required Experience: At least 6 years’ experience with:
- ServiceNow administration and development, including ServiceNow Admin/Implementation Specialist, Foundation, JavaScript, and HTML knowledge.
- Developing and maintaining Change, Incident, and Problem Management applications (Business Rules, Script Includes, UI Scripts, Client Scripts, UI Policies, Workflows, Assignment Rules, SLAs, Views, Email Notifications, and Email Templates).
- Supporting the ServiceNow Service Catalogue and Requested Item–related artifacts, and implementing general settings for Incident, Problem, Change, and SLA.
- Service Catalogue configuration, including service requests for multiple stakeholders such as application teams, HR, and the Incident Management team.
- Creating and updating Order Guides, Catalogue Items, Record Producers, Requested Items, Tasks, Inbound Actions, Data Imports, and Transform Maps.
- ServiceNow Discovery and the CMDB (Configuration Management Database).
- REST/SOAP API integration.
- ServiceNow Portal configuration using AngularJS.
- Flow Designer for building catalogue workflows and integrations.
- Agile/Scrum/SAFe methodology.