Branch Relationship Manager
SkillLabs
- Manage and service existing life insurance customers.
- Drive policy renewals and premium persistency.
- Generate leads for cross-sell and up-sell opportunities.
- Build strong customer relationships through regular follow-ups.
- Handle customer queries related to policies, claims, and servicing.
- The BRM in the Loyalty Channel is responsible for managing and strengthening relationships with existing customers to improve retention, cross-selling, renewals, and customer satisfaction for life insurance products. The role focuses on generating business from existing customer databases and maintaining long-term client engagement.