SBA Offboarding
Welspun World
SBA Offboarding
About Welspun World
Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.
At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world.
About Welspun Entity
Welcome to Welspun Transformation Services Limited (WTSL., where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Refer privacy policy - https://welhire.ai/privacy_policy.html. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%. We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being.
Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services.
Job Purpose/ Summary
To manage and support end-to-end employee offboarding operations by ensuring accurate and timely case processing, stakeholder coordination, SLA monitoring, reporting and compliance. The role primarily focuses on operational delivery and analytics, while also supporting process standardisation, automation, dashboards, controls and system improvements to enable a consistent, efficient and employee-centric offboarding experience.
Job Description
To manage and support end-to-end employee offboarding operations by ensuring accurate and timely case processing, stakeholder coordination, SLA monitoring, reporting and compliance. The role primarily focuses on operational delivery and analytics, while also supporting process standardisation, automation, dashboards, controls and system improvements to enable a consistent, efficient and employee-centric offboarding experience.
Responsibility
Manage and process employee offboarding cases from the receipt of resignation information through to the Full and Final settlement ensuring payment confirmation and closure of applicable exit formalitiesbrValidate employee organization resignation and Last Working Date details ensuring cases are accurately created and updated in the designated tracker HRMS or offboarding systembrMonitor resignation approvals NDC launch and completion FNF preparation BU HR and employee confirmation booking payment service certificate and other applicable closure activitiesbrCoordinate with Business HR Perfect Pay employees NDC Clearing Team GL Team IT Team and AP Team for timely inputs clarifications and case closurebrFollow up on pending actions resolve operational queries and escalate risks or delays that may affect the defined offboarding and FNF timelinesbrEnsure case records approvals supporting documents payment details and closure evidence are complete accurate and auditreadybrTrack open and closed cases aging pending stages SLA adherence exceptions and process deviations across businesses entities and locationsbrPerform caselevel quality checks and data reconciliations to identify missing inputs incorrect dates duplicate records and workflow gapsbrAnalyze bottlenecks and recurring delays across approvals NDC payroll preparation booking and payment stages highlighting root causes to the process ownerbrMaintain operational controls exception logs and escalation mechanisms to support timely Full and Final settlement and compliant case closurebrPrepare and maintain accurate offboarding MIS operational dashboards management reports and status trackersbrReport stagewise pendency aging SLA performance business or entity comparison NDC component delays and monthonmonth trendsbrProvide actionable insights to the Offboarding Team Lead and stakeholders supporting periodic governance reviewsbrMaintain confidentiality and appropriate access controls while handling employee payroll recovery and paymentrelated informationbrDocument current and future processes business rules controls workflows SOPs and user requirements for offboarding improvementsbrIdentify opportunities to reduce manual effort improve data quality and standardize execution across businessesbrSupport automation dashboards and system enhancements by providing business requirements participating in testing validating outputs and supporting user adoptionbrAssist with UAT defect tracking data validation process training and postimplementation support for approved enhancements
Company Name
Welspun Transformation Services Limited
Division
Shared Services
Key Interactions
External Partners,Internal Communication ,Financial Auditing ,Employees
Relevant Work Experience
3 - 7 Years
Relevant Industry
Manufacturing Industry,Shared Service,IT Services & Consulting
Education-Qualification
Bachelor,Post Graduate
Education-Specialization
Human Resource
Language Proficiency
ENGLISH,HINDI
Certifications
NA
Skill
Problem solving,Attention to Detail,Ownership,Accountability,Collaboration,Time Management