Senior Business Analyst-Transportation Domain
Programmers.ai
- Role: Senior Business Analyst-Transportation Domain
- Employment: Full Time
- Experience: 8 to 12 Years
- Salary: Not Disclosed
- Location: PAN INDIA Remote
Experience Required: 8 to 12 Years
We are seeking a self-driven Senior Business Analyst with deep expertise in the Transportation domain. This is an individual contributor role with full ownership. You will manage a project from inception to completion, covering requirements, solution design, delivery, UAT, release and post-go-live support. You will have a lot of autonomy, so you must be comfortable making decisions, managing stakeholders, and delivering outcomes with minimal supervision.
Key Responsibilities
- Own the end-to-end project lifecycle: discovery, requirements, design, delivery tracking, UAT, deployment and post-production support.
- Elicit, analyze, prioritize and document business, functional and non-functional requirements through workshops and stakeholder discussions.
- Create BRDs, FRDs, SRSs, user stories, acceptance criteria, process flows, use cases and wireframes.
- Analyze current transportation and freight processes, and recommend technology-driven improvements.
- Perform gap analysis, root cause analysis and impact assessments.
- Handle project planning, estimation, risk and dependency management, change control and status reporting without a dedicated PM.
- Work directly with client stakeholders, operations teams, developers, QA and architects, and lead requirement and solution review sessions.
- Support defect triage and UAT, and lead release readiness and business adoption (training material, demos, release notes).
- Define KPIs and reporting needs, such as on-time delivery, transportation cost per shipment, carrier performance and freight spend.
- Use AI tools responsibly to improve productivity and the quality of deliverables, and validate AI output with domain knowledge and professional judgment.
Business Analysis
- 8+ years of Business Analysis experience in technology-driven environments.
- Strong in requirements gathering, process mapping, functional analysis, solution design, user stories and UAT planning.
- Agile, Scrum and SDLC delivery experience.
- Transportation Management (TMS) and freight planning
- Carrier selection, onboarding and management
- Route optimization, load planning and dispatch
- Shipment tracking and visibility
- Freight audit, invoicing and transportation billing
- Claims management (freight damage and loss)
- Integrations: APIs, EDI and telematics/tracking systems
- Proven track record of running projects independently with little supervision.
- Hands-on experience with planning, stakeholder coordination, risk management and delivery tracking.
- Working knowledge of SQL, Excel, and Power BI or Tableau.
- Jira or Azure DevOps, wireframing tools (Figma, Balsamiq), and Miro/PowerPoint.
- Experience implementing or enhancing TMS platforms (e.g., Oracle OTM, SAP TM, Blue Yonder, MercuryGate) or similar systems.
- Experience with 3PL, logistics or supply chain service providers.
- Certifications: CBAP, CCBA, PMI-PBA, PMP, CSPO/CSM, or CLTD/CSCP.
- Education: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent.
- Self-starter with a strong sense of accountability: takes ownership and doesn't wait to be told what to do.
- Comfortable working as a sole contributor, making independent decisions and escalating only when needed.
- Strong communication, facilitation and stakeholder management skills, including with senior client leadership.
- Resilient and adaptable in fast-paced, ambiguous environments.
A seasoned Transportation-domain BA who has independently run projects end to end, and who can speak confidently with business leaders, operations teams and engineers.
Skills And Knowledge
- Project Estimation, Requirement gathering, Technical documentation, Transportation Domain, BRD, FRD