Sr. Customer Service Executive- Customer Service Operations - Network Operations & Support
Tata Communications
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Responsible for Fiber deployment/Construction and last miles/FTTH connectivity
Acceptance Testing, First Time Right approach.
Adhere work as per customer Construction specifications and timely
Approval of devations from customer to avoid any penalties.MIS Reports as desired by management at Circles & Corporate level
Daily Progress Report of Rollout project
Preparing weekly review PPT
PR/PO Tracking
Coordinating with Field resources region wise on a regular basis for smooth running of project
Preparing MIS report Daily, Monthly & Weekly basis
Material Reconciliation
Meetings and Online calls management
Knowledge of FF1 app and AW app and google earth is mandatory