Senior Security Analyst - PAM_CyberArk EPM_104691

MyCareernet

Company:A Large Global Organization

Key Skills: CyberArk, CyberArk PAS, CyberArk EPM, Scripting

Roles and Responsibilities:

Onboard and manage endpoint accounts and workstations in CyberArk EPM to support application control, allowlisting, blocklisting, just-in-time elevated access, and credential theft prevention.
Analyze, implement, test, and deploy minor enhancements to the CyberArk EPM solution.
Plan and execute CyberArk EPM patch updates and version upgrades, including validation and post-change testing.
Investigate and resolve L2/L3 tickets and production incidents while restoring service availability within defined SLA targets.
Identify repetitive manual activities and process gaps, and drive automation and service improvements to reduce ticket volumes and improve operational efficiency.
Create and maintain SOPs for L1 service desk operations and provide technical mentoring to security analysts and associates supporting the PAM workstream.
Participate in roster-based shift support and cross-skilling initiatives across IAM operations services.

Skills Required:

4 - 6 years of overall experience, including approximately 4 - 5 years of relevant CyberArk EPM support experience and exposure to CyberArk PAS.
Hands-on implementation and operations support experience with CyberArk Endpoint Privilege Manager (EPM), including endpoint accounts and workstation onboarding.
Working knowledge of CyberArk Privileged Access Security (PAS) for privileged access management operations and core platform support.
Experience handling L2/L3 incidents, service requests, troubleshooting, and production support within SLA requirements.
Practical understanding of application controls, allowlisting, blocklisting, just-in-time privilege elevation, and endpoint privilege management.
Ability to support platform patching, version upgrades, validation, testing, and minor enhancements.
Experience automating account onboarding and offboarding activities is preferred for operational improvement initiatives.

Good to Have:

Education: Bachelor's degree in Computer Science, Information Security, Engineering, or a related discipline.