SME-Loan Processor
Cognizant
Depth & Scope
- Provides support to customers, branches, and lending staff as needed
- May assist in training of Loan Processor I and II
- Processes more complex loans such as self-employed income, CEMA, condos and co-ops, Jumbo and Wealth
- Provides support to customers, branches and lending staff as needed
- Follow all regulations and policies appropriate to lending
- Documents all interactions on the loan transaction and is responsible for documenting communications with interested parties.
- Owns borrower communication on loan file from conditional approval to closing
- May order or facilitate ordering for Third -Party needs, responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc
- Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission
- Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements
- Ensure all data fields required by underwriting are complete
- Resolve 3rd party conditions on the loan
- Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home-Owners Insurance providers, Title companies, Home-Owners Associations
- Ensure all services required for the loan transaction are ordered timely
- Document all interactions on the loan transaction
- Process complex loans such as self-employed income, CEMA, condos and co-ops, Government, Right-Step, Jumbo and Wealth
- Advanced system industry and process knowledge
- May coach and mentor junior processes
- May assist junior processors in processing loans
- High school diploma or GED
- 3-5 years loan documentation experience
- Knowledge of Bank loan products and policies
- Knowledge of lending software
- Detail-oriented with ability to multitask
- Ability to handle heavy workload and meet stringent deadlines
- Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
- Solid knowledge and understanding of states regulations
- PC skills