Assistant Manager of Facilities
IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
The Assistant Manager, Facilities supports the Facilities Manager in both the strategic planning and day-to-today operations at our campuses, servicing the needs of both our team members and clients.
As an Assistant Manager of Facilities, You Will…
- Coordinate reception, security, maintenance, mail, deliveries, cleaning, catering, waste disposal and recycling
- Plan utilization of space and resources for new campus build-outs
- Assist the Facilities Manager in Investigating options for new campuses and lines of business
- Support with the project management contractors and campus buildouts
- Support with the comparison of costs for required equipment and services
- Participate in future developments in line with strategic business objectives
- Ensure campuses meet health and safety requirements and legislative compliance
- Ensure minimum disruption to business operations during construction
- Ensure projects by staff and contractors have been completed
- Respond to campus emergencies and urgent issues as they arise
- Process and submit LGU applications for permits
- Follow-up on submitted applications until completion
- Track deliverable to LGU including renewals, and monthly and quarterly compliance activities
- Coordinate with customs broker regarding shipments (release and delivery)
- High School Diploma or equivalent required
- The ability to thrive in a fast-paced, ever-changing work environment
- The ability to follow organizational policies and procedures
- Strong organization skills
- The ability to handle a high volume of work
- Strong communication skills and enjoy collaborating with a diverse group of people
- The ability to work a variety of shifts including days, evenings, weekends and holidays (depending on required project deadlines or emergencies)
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.