Parking Manager Jaipur
Pacific Business Park Sahibabad
Security Management
- Lead and manage all security operations for the mall premises.
- Supervise deployment and performance of security staff and agency personnel.
- Develop and implement security policies, SOPs, and emergency response plans.
- Monitor CCTV surveillance systems and access control mechanisms.
- Conduct regular security audits, risk assessments, and vulnerability checks.
- Investigate security incidents, prepare reports, and recommend corrective actions.
- Coordinate with local police, fire department, and emergency services whenever required.
- Ensure compliance with all statutory safety and security regulations.
- Oversee daily parking operations, ensuring smooth vehicle movement and customer convenience.
- Manage parking vendors, attendants, and cash collection processes (if applicable).
- Monitor parking occupancy and optimize vehicle flow during peak hours and special events.
- Handle customer complaints related to parking and ensure prompt resolution.
- Ensure proper maintenance of parking equipment, boom barriers, ticketing systems, and signage.
- Manage security supervisors, guards, parking supervisors, and parking attendants.
- Prepare duty rosters, shift schedules, and manpower planning.
- Conduct regular training sessions on emergency response, customer service, and safety protocols.
- Evaluate staff performance and ensure adherence to operational standards.
- Ensure compliance with fire safety norms and emergency evacuation procedures.
- Conduct mock drills and coordinate with facility management during emergencies.
- Maintain records of incidents, visitor management, and statutory documentation.
- Work closely with facility, engineering, housekeeping, and operations teams to maintain a secure environment.
- Bachelor's degree in any discipline (preferred).
- Minimum 8–10 years of experience in security and parking management.
- Experience in shopping malls, commercial buildings, retail, hospitality, or large integrated facilities is highly preferred.
- Strong knowledge of CCTV systems, access control, fire safety, and emergency response.
- Familiarity with parking management systems and vendor management.
- Excellent leadership, communication, and conflict resolution skills.
- Ability to work in rotational shifts and handle emergency situations.
- Security Operations Management
- Parking Management
- Vendor & Manpower Management
- Incident Investigation
- CCTV & Surveillance Monitoring
- Fire & Life Safety
- Risk Assessment
- Emergency Response Planning
- Customer Service
- Team Leadership
- MS Office & Report Preparation
- Reduction in security incidents and losses.
- Efficient parking utilization and traffic flow.
- Customer satisfaction related to security and parking services.
- Compliance with statutory and safety requirements.
- Timely incident reporting and closure.
- Effective manpower utilization and vendor performance.