Senior Site Reliability Engineer

SHERRY-213 : Senior Site Reliability Engineer

Location : Bangalore

Experience : 12 - 15 Years

Job Code : SHERRY-213

Work Type : Remote

Application Link : Apply Here

Your Experience at a Glance

We’re hiring a Senior Site Reliability Engineer for our client (Code Name:SHERRY) -

SHERRY delivers AI-powered software solutions for intelligent parking management

and operational efficiency.

As a Senior Site Reliability Engineer at SHERRY, you will own the reliability strategy for

the entire platform, spanning cloud services and field devices. You will define and

implement preventive measures, automate recovery processes, and lead the

development of observability and troubleshooting tools. This high-impact role involves

close collaboration with DevOps engineers and field support teams, ensuring seamless

customer experiences and platform resilience. You will set technical direction, drive

measurable improvements, and play a key role in shaping operational excellence.

About the Client (CODE: SHERRY )

SHERRY operates in the smart mobility and parking technology sector, providing

advanced AI-driven solutions that integrate computer vision, IoT devices, and

cloud-based SaaS platforms. The company is committed to transforming parking

management through innovation, reliability, and data-driven insights. With a culture

focused on ownership, collaboration, and continuous improvement, SHERRY empowers

its teams to deliver impactful products for operators and end-users.

Straatix Partners, Brigade Tech Park, Bangalore, 560066

Key Responsibilities

● Define and own SLOs, SLAs, SLIs, and error budgets to ensure platform reliability and

customer satisfaction.

● Lead the development and execution of preventive reliability strategies, identifying risks

and setting operational policies.

● Own uptime and reliability across cloud infrastructure and field device fleets, including

capacity planning for variable traffic patterns.

● Design and implement real-time monitoring and observability solutions for both cloud

and edge environments.

● Automate runbooks, root cause analyses, and recovery workflows to enable self-healing

and rapid incident response.

● Develop and maintain robust troubleshooting tools, including AI-assisted solutions, to

support field operations.

● Act as the primary technical contact for DevOps engineers, providing leadership and

setting direction for reliability initiatives.

● Drive measurable improvements in reliability metrics, such as uptime and mean time to

recovery (MTTR).

Required Skills

● 12–15 years of experience in software, SRE, or production engineering, with at least 5

years owning reliability of production SaaS systems.

● Expertise in system-level thinking, understanding failure modes across applications,

Linux, networks, databases, and cloud services.

● Hands-on experience with AWS services, including ECS, EC2, Redis, and DynamoDB.

● Strong programming skills in Python, Go, or similar languages, with a focus on building

reliable, maintainable tools.

● Proven track record of implementing SLOs, early detection systems, and automated

recovery with measurable outcomes.

● Practical experience with observability tools such as OpenTelemetry, Prometheus, and

Grafana.

● Proficiency in infrastructure as code practices.

● Experience in startup or growth-stage environments, building and owning reliability

practices from the ground up.

● Demonstrated leadership in guiding DevOps teams and setting technical direction.

● Automation mindset, with experience developing automated runbooks, RCAs, and

recovery flows.

Straatix Partners, Brigade Tech Park, Bangalore, 560066

Nice to Have

● Production experience with Kubernetes.

● Experience managing IoT or edge device fleets with unreliable connectivity and remote

diagnostics.

● Background in developing AI-assisted operations or support tooling.

● Familiarity with computer vision or edge ML deployment.

● Experience with device fleet health monitoring and over-the-air (OTA) updates.

● Capacity planning for platforms with strong daily traffic patterns.

● Experience building internal tools for support teams.

● Domain knowledge in parking, mobility, smart city, or operator-facing SaaS.

Why Join SHERRY (Code Name)

Join SHERRY to make a direct impact on the reliability and scalability of cutting-edge

AI-powered platforms that shape the future of smart mobility. Tackle complex technical

challenges across cloud and edge environments, drive innovation in automation and

observability, and collaborate with talented teams in a culture that values ownership and

continuous improvement. This is an opportunity to lead, grow, and deliver solutions that

matter to customers and the industry.

About the Employment Model

Direct Hire (Client Payroll) : For this role, you’ll be hired directly by the client and be

part of their internal team. Straatix supports the hiring process, but your employment,

payroll, and benefits are all managed by the client.

Straatix Partners, Brigade Tech Park, Bangalore, 560066