Sales Executive - ERP Solutions
GwayERP
Sales Executive – ERP Solutions
- Position Details
Product: GwayERP
Department: Sales & Business Development
Experience: Fresher
Employment Type: Full-Time
Job Title: Sales Executive – ERP Solutions
- About the Role
The ideal candidate must be fluent in English, Tamil, and Hindi, possess excellent communication skills, and have the ability to understand software products and explain their business value to clients.
You will be responsible for understanding our ERP and POS products, identifying potential customers, conducting product demonstrations, understanding business requirements, presenting suitable solutions, handling objections, and converting qualified prospects into customers.
This role requires someone who is comfortable speaking with business owners, decision-makers, managers, and other stakeholders. You should be able to explain technical product features in simple business language and demonstrate how our solutions help businesses improve operational efficiency.
We are looking for someone who is not satisfied with simply making calls or generating leads. You should be motivated by sales closures, revenue generation, customer acquisition, and achieving ambitious targets.
- Key Responsibilities
- ERP & POS Product Knowledge
- Develop a strong understanding of GwayERP.
- Learn the features, functionalities, modules, pricing, benefits, and use cases of each product.
- Understand how ERP systems help businesses manage their daily operations.
- Learn the end-to-end workflows of different ERP modules.
- Understand the difference between standard product features, configurable workflows, and customization requirements.
- Identify which product and modules are most suitable for a prospect's business.
- Stay updated on product enhancements, new features, pricing, and approved promotional offers.
- Continuously improve product knowledge through internal training, hands-on practice, and demonstrations.
- Client Communication & Product Demonstrations
- Communicate with prospective clients through telephone calls, WhatsApp, email, online meetings, and other approved channels.
- Conduct product demonstrations for interested prospects.
- Explain product features, modules, workflows, and business benefits in a clear and professional manner.
- Demonstrate relevant features based on the prospect's business requirements.
- Explain product pricing, licensing, implementation scope, and customization options using approved company information.
- Answer common product-related questions and address client concerns.
- Understand when a question requires technical clarification and coordinate with the relevant team.
- Maintain professional communication throughout the sales process.
- Adapt communication to different client profiles, industries, and levels of technical knowledge.
- Multilingual Sales Communication
- Communicate confidently in English, Tamil, and Hindi.
- Conduct product demonstrations and sales discussions in the language most comfortable for the client.
- Explain complex product features in simple, understandable language.
- Prepare and deliver sales presentations appropriate to the audience.
- Communicate professionally with business owners, senior management, and operational teams.
- Write clear business emails and follow-up messages in English.
- Switch between languages when required to improve client understanding and engagement.
- Lead Follow-Up & Qualification
- Contact inbound leads generated through marketing campaigns, websites, referrals, and other channels.
- Identify potential customers through outbound prospecting and approved lead-generation activities.
- Understand the prospect's industry, business size, operational challenges, and software requirements.
- Qualify prospects based on business needs, decision-making authority, budget, urgency, and purchase intent.
- Follow up consistently with interested prospects.
- Maintain accurate records of calls, discussions, requirements, objections, and next actions.
- Prioritize qualified prospects and high-intent opportunities.
- Re-engage prospects who have shown interest but have not yet made a purchasing decision.
- Ensure that no qualified lead is neglected because of poor follow-up.
- Requirement Understanding & Solution Presentation
- Understand the prospect's current business processes and operational challenges.
- Ask relevant questions to identify the problems the client wants to solve.
- Map client requirements to the appropriate ERP or POS product features.
- Identify the modules relevant to the prospect's business.
- Explain how the proposed solution addresses the client's requirements.
- Distinguish between existing product functionality and requirements that may need customization.
- Coordinate with the product or technical team when detailed feasibility clarification is required.
- Communicate the proposed solution accurately without making unauthorized commitments.
- Present the business value of the solution rather than focusing only on technical specifications.
- Sales Conversion & Deal Closure
- Convert qualified leads into paying customers.
- Develop a clear understanding of the client's buying process and decision criteria.
- Follow up after demonstrations, quotations, and commercial discussions.
- Identify and address objections related to pricing, product functionality, competition, and implementation.
- Communicate the value proposition and return on investment of the product.
- Create appropriate urgency using genuine business benefits and approved promotional offers.
- Engage decision-makers and identify the next steps required to close each opportunity.
- Maintain momentum throughout the sales cycle.
- Negotiate within company-approved pricing and commercial guidelines.
- Obtain internal approval for discounts or commercial exceptions when required.
- Coordinate with the relevant teams to complete the necessary documentation and payment process.
- Maintain ownership of opportunities until the agreed sales outcome is achieved.
- Sales Pipeline & CRM Management
- Maintain an updated record of prospects and opportunities in the designated CRM or sales tracking system.
- Record lead sources, contact information, business requirements, communication history, and follow-up dates.
- Update the sales stage of every active opportunity.
- Maintain a clear follow-up schedule.
- Track demonstrations, quotations, negotiations, and pending decisions.
- Prepare daily and weekly sales activity reports.
- Identify stalled opportunities and develop suitable follow-up strategies.
- Provide accurate sales forecasts based on actual pipeline status.
- Ensure that lead and customer information is accurate and organized.
- Outbound Sales & Business Development
- Conduct outbound calls and prospecting activities.
- Identify potential customers across relevant industries.
- Build and maintain a pipeline of prospective ERP and POS customers.
- Explore opportunities through referrals, business networks, industry contacts, and approved digital channels.
- Reach out to business owners, operations managers, finance managers, and other relevant decision-makers.
- Support email and WhatsApp sales campaigns.
- Follow up on leads generated through Meta Ads, website enquiries, and other marketing activities.
- Identify opportunities for cross-selling or upselling additional modules and products where appropriate.
- Share customer feedback and market observations with the sales and marketing teams.
- Target Achievement & Performance
- Work toward assigned daily, weekly, and monthly sales targets.
- Maintain consistent sales activity and follow-up discipline.
- Focus on qualified opportunities and conversion rates rather than call volume alone.
- Improve product demonstrations and objection-handling skills based on sales outcomes.
- Monitor individual performance against agreed targets.
- Identify reasons for lost deals and apply lessons to future opportunities.
- Take responsibility for assigned sales opportunities and agreed revenue goals.
- Demonstrate a strong commitment to achieving sales targets.
- Coordination with Internal Teams
- Coordinate with the product team for product-related clarifications.
- Work with the UI/UX and business analysis team when client requirements need detailed evaluation.
- Coordinate with developers or technical specialists for approved technical discussions.
- Share client feedback and feature requests with the appropriate team.
- Coordinate with marketing regarding campaign leads and promotional activities.
- Work with the implementation team during customer handover.
- Ensure that customer expectations and agreed commercial terms are communicated accurately.
- Avoid promising features, delivery dates, or customization commitments without the required approval.
- Required Skills
- Language & Communication
- Fluent in English, Tamil, and Hindi.
- Strong verbal communication and presentation skills.
- Ability to explain software products in simple business language.
- Confidence in conducting telephone conversations and online demonstrations.
- Good English writing skills for emails, proposals, and follow-up messages.
- Professional communication and active listening.
- Sales Skills
- Strong interest in sales and business development.
- Persuasion and negotiation skills.
- Ability to handle objections professionally.
- Confidence in asking for the sale and moving opportunities toward closure.
- Ability to identify decision-makers and understand buying intent.
- Strong follow-up and time-management skills.
- Resilience when prospects reject an offer or delay a decision.
- Willingness to work toward measurable targets.
- Product & Technical Learning
- Ability to understand software products and business applications.
- Interest in ERP, POS, CRM, and business management systems.
- Ability to learn product modules, workflows, features, and pricing.
- Logical thinking and requirement-understanding skills.
- Willingness to participate in product training and practice demonstrations.
- Ability to connect product features with real business problems.
- Personal Attributes
- Ambitious and results-oriented.
- Self-motivated and disciplined.
- Persistent without being unprofessional or pushy.
- Accountable for assigned targets and opportunities.
- Comfortable interacting with different types of customers.
- Open to feedback and continuous learning.
- Organized in maintaining sales records and follow-up activities.
- Focused on customer value, long-term relationships, and revenue generation.
- Eligibility Criteria
- Any bachelor's degree or equivalent qualification.
- Freshers and candidates with up to two years of experience may apply.
- Fluency in English, Tamil, and Hindi is mandatory.
- Prior sales experience in ERP, SaaS, software, IT services, or POS products is an advantage but not mandatory.
- Basic computer knowledge and familiarity with email, spreadsheets, and online meeting tools.
- Willingness to learn software products and conduct product demonstrations.
- A strong interest in sales closure and target achievement.
- Performance Evaluation
- Quality and consistency of lead follow-up.
- Number of qualified leads generated or handled.
- Product knowledge and demonstration quality.
- Lead-to-demonstration conversion rate.
- Demonstration-to-sale conversion rate.
- Number of successful sales closures.
- Revenue generated against assigned targets.
- Follow-up discipline and CRM accuracy.
- Ability to handle objections and move opportunities forward.
- Customer feedback and professionalism.
- Accuracy of commitments and quality of customer handover.
- What Makes You a Good Fit?
- You genuinely enjoy selling and persuading customers through value.
- You are confident speaking with business owners and decision-makers.
- You can learn a product thoroughly and explain it clearly.
- You do not give up after one unanswered call or an initial rejection.
- You follow up professionally until the customer makes a decision.
- You understand that sales requires preparation, discipline, persistence, and relationship building.
- You are comfortable working with targets and being accountable for results.
- You are ambitious about growing your sales skills, income, and career.
- You want to become a sales professional who can independently manage opportunities from the first conversation to closure.
- Career Growth
- ERP and POS product sales.
- Business-to-business sales.
- Product demonstrations and solution selling.
- Lead qualification and pipeline management.
- Commercial negotiations and deal closure.
- Customer relationship management.
- ERP business processes and industry requirements.
- Sales strategy and business development.
- How to Apply
Please submit your updated resume and include a brief description of your sales experience, if any. Candidates should be prepared to demonstrate their communication skills in English, Tamil, and Hindi during the selection process.
After submitting an application, candidates may contact HR through WhatsApp for application-related queries. Due to the volume of applications, please avoid making phone calls.
Company: Gway Tech Solutions Private Limited
HR WhatsApp: +91 7200082250
HR Email: [email protected]