Application Support Specialist - Digital & IT Application Operations
Linde Engineering
An experienced team contributor who independently handles standard technical, functional or operational assignments and supports more complex work under guidance.
Key ResponsibilitiesWork execution
- Test, deploy or support assigned components.
- Complete standard assignments within agreed timelines and quality standards.
- Follow approved processes, technical standards and security requirements.
- Maintain accurate work records and technical documentation.
- Resolve standard incidents and service requests.
- Perform monitoring, maintenance, testing and administrative activities.
- Escalate complex or high-risk issues with appropriate diagnostic information.
- Participate in user training, releases, upgrades and planned maintenance.
- Coordinate with colleagues, users and support teams.
- Participate in project meetings, reviews and improvement activities.
- Share lessons learned and update knowledge articles.
- Contribute to small enhancements and automation initiatives.
- Assist with data preparation, testing and deployment activities.
- Participate in user-support and training sessions.
- Contribute to problem investigations under guidance.
- Bachelor’s degree, diploma, relevant technical qualification or equivalent professional experience.
- Normally 2 to 5 years of relevant experience.
- Experience in working with tools like Documentum, Supplier Connect, JIRA, DevOps is desired.
- OpenText Documentum experience is added as advantage