Global Technical Training Specialist - Jaipur

Normet Group

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

We are looking for a Global Technical Training Specialist to join our team in CoE Jaipur. This role involves setting up advanced training equipment and processes. The Global Training Specialist will be responsible for product training, material creation and upkeep, as well as documentation and development of training processes. Ability to analyze training record and data to improve training effectiveness and resource management.

Main Responsibilities and Tasks

Creating and updating training instructions and materials
Handling documentation and the development of training processes
Providing global training support for products produced in the Jaipur factory
Traveling internationally to provide training and support, including meeting with customers on site
Working with the global team, suppliers, and customers when visiting sites
Collaborating with key internal stakeholders such as R&D, production, Service Centers, and other Normet Service and Sales functions globally

Requirements

Diploma/degree in engineering
10+ years of experience in mining and/or equipment
Strong technical background and several years of working experience and understanding of underground products and technologies
Experience working with global teams
Strong troubleshooting skills
Ability to train and assist other people
Sufficient IT skills, including MS Office
Experience with PDM, LMS, and Tech Support ticketing systems
Fluent English language skills, both written and spoken; other languages are an asset

Additional Information

Come and share your courage to shine with us! This is an excellent opportunity for your professional growth in a fast-growing, global technology company. Our team is at the forefront of new innovations in the mining industry, especially battery electric vehicles. This position offers you an opportunity to gain experience in mining and related equipment, in addition to modern technology. Our dynamic team will support you in your daily tasks, alongside your summer trainee colleague.

Don't hesitate to contact us if your are positioned in some other region, and are willing to relocate!

Normet follows the principles of a responsible workplace.

Have a great time working with us at Normet!

Come and share your courage to shine with us!

Visit our career website for more information.