Ed-Tech Career Advisor / Course Counselor

Company Description

About CRUX

CRUX is one of the leading information technology companies. Through its Global Network Delivery Model, Innovation Network, and Solution Accelerators, CRUX focuses on helping global organizations address their business challenges effectively.

CRUX continues to invest in new technologies, processes, and people, which can help its customers, succeed. From generating novel concepts through CRUX’s R&D and academic alliances, to drawing on the expertise of key partners, it keeps clients operating at the very edge of technological possibility.

CRUX highly skilled, dedicated IT professionals, its subsidiaries and Joint Ventures provide customized IT solutions for several industries using our range of technical expertise and experience.

CRUX

Client’s satisfaction is our utmost priority. We will go through and provide you with the right vendor with the right talent who are capable of handling any job you desire. We will handle the project for you making sure that all your requirements are met. We work for you.

We believe that every IT & ITES project is unique in it and cannot be generalized.  In this model the client stands to gain by working with the pioneers of the industry at relatively lower cost and towards the end of the development life cycle the technology is transferred which value adds to the local content.

CRUX offers a wide variety of services.  Match your business needs to our capabilities.  Our professional staff’s are highly qualified to assist companies in any area related to their information systems environment

Job Description

Position: Ed-Tech Career Advisor / Course Counselor

Job Type: Full-Time (100% Work from Office)

Location: Chennai, Tamil Nadu

Experience: 0 to 3 Years (Freshers with excellent communication are welcome)

Education: Graduate in any discipline (B.E. / B.Tech / BCA / B.Sc / B.A. / BBA / B.Com / MSW / Psychology)

Role Summary

We are seeking an energetic, articulate, and goal-oriented Ed-Tech Career Advisor / Course Counselor to join our team in Chennai. In this role, you will act as a strategic advisor to prospective students, fresh graduates, and working professionals—guiding them toward the right technical and professional upskilling programs to advance their careers.

You will be responsible for end-to-end student engagement: from initial lead counseling and 1-on-1 career guidance to enrollment facilitation and onboarding.

Key Responsibilities

• 1-on-1 Career Counseling: Interact with prospective candidates via phone, video calls, and walk-in meetings to evaluate their academic background, career aspirations, and skill gaps.

• Program Advising: Explain course structures, curriculum highlights, learning outcomes, career paths, and placement support services clearly and persuasively.

• Lead Conversion & Sales: Handle incoming leads generated through campaigns, qualify inquiries, address hesitations/objections, and guide prospective students toward enrollment.

• Pipeline Management: Maintain accurate candidate records, follow-up schedules, and lead statuses in the CRM tool to ensure high conversion rates.

• Walk-In & Drive Management: Conduct face-to-face counseling sessions for candidates visiting our office or attending walk-in recruitment and upskilling drives.

• Student Onboarding: Coordinate with internal training and administrative teams to ensure smooth candidate onboarding and documentation post-enrollment.

Required Skills & Qualifications

• Communication: Exceptional verbal and written communication skills in English and Tamil. Ability to present ideas clearly and build rapport quickly.

• Active Listening & Empathy: Strong interpersonal skills to understand candidate background, career anxieties, and upskilling needs.

• Persuasiveness & Objection Handling: Confident in addressing queries regarding fees, course duration, commitment levels, and career outcomes.

• Target-Driven Mindset: High energy, self-motivated, and comfortable working toward performance incentives and monthly enrollment targets.

• Education: Graduation in any stream. Candidates with backgrounds in Psychology, Social Work (MSW), Business Administration, English Literature, or Computer Applications/Engineering are encouraged to apply.

Why Join Us?

• Competitive Compensation: Fixed monthly salary + performance-based incentive model.

• Accelerated Growth: Fast-track progression opportunities into Senior Counseling, Team Lead, or Business Development Operations roles.

• Comprehensive Training: Complete product, curriculum, and counseling methodology training provided during onboarding.

• Dynamic Work Environment: Collaborative, supportive, and high-energy office culture.

Qualifications

Additional Information

Chennai - WFO

• Experience :   0 to 3 Years