Senior Officer
Standard Chartered India
Strategy
- In line with Group strategy
- Supporting Global Reconciliation Unit
- Manage account reconciliation activities covering;
- Nostro account reconciliations,
- Internal/ GL account (suspense and sundry) reconciliations,
- Trade/Stock and Position reconciliations
- Perform error free reconciliation as per procedures (DOI) / Reconciliation Policy using reports from various transaction processing and recon applications.
- Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments, country and internal stakeholders including technology teams.
- Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels depending on the nature and impact of an issue/open reconciliation break with clear articulation of the requirement and attention from them is a must.
- Actively look for opportunities to standardize processes / automate / eliminate non value added activities and implement them for process improvements.
- Liaise extensively with stakeholders, get required support to resolve long outstanding reconciliation open items and get buy –in to implement process / system changes
- Continuously improve team productivity to the standards prescribed
- Work to reduce System Downtime in collaboration with technology teams
- People & Talent that will fit the above requirement.
- Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.
- Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams
- 3.Comply with all applicable rules / regulations and Company & Group Policies.
- Ensure adherence to all SLAs and proper updating of all logs such as TAT, system downtime, errors and exceptions log.
- Assist in carrying out BCP tests.
- Assist in Department & Group related projects.
- Group Governance
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- GBS Units and Country Counterparts
- Apart from the regular BAU, to support Group or Unit driven projects and ensure there are no process gap or RISK.
- Reconciliation
- Accounting
- Graduation or above and have minimum 1-2 years’ experience in this related activity.
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.