OCM Consultant- Transformation Consulting
Cognizant
Role – OCM Consultant
Job Description
- Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
- Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
- Document all impacts of process or tool change to determine user support and resistance
- Work with the Change Management Lead and Project Leads to insure that change management activities are incorporated into overall project plan
- Support the design, development, delivery and management of all engagement activities, including communications
- Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
- Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
- Support training efforts by managing the development and deployment of training materials using effective training channels
- Report project level status, metrics, issues and risks on an ongoing basis to the Executive Leadership
- Experience and knowledge of change management principles, methodologies and tools
- Team player with strong interpersonal skills and ability to take a leadership role when necessary
- Ability to quickly assimilate and apply new concepts, business models, etc.
- Ability to establish and maintain strong relationships
- Flexible and adaptable; able to work in ambiguous situations
- Excellent business, communications and interpersonal skills
- 4 – 7 or more years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department
- Bachelor’s degree required. MBA or advanced degree in related specialization area preferred
- Experience implementing change management plans utilizing multiple communication tools and techniques.
Organization change management experience in 1 end-to-end ERP implementation