Project Coordinator
JLL
Key Responsibilities
- Provide project and product support across multiple teams, assisting project teams with documentation and status updates.
- Maintain documentation, including project artifacts, process documents, and governance records, ensuring content is current, organized, and accessible.
- Track audit deliverables, coordinating evidence collection and due dates with project and platform teams.
- Monitor operational governance milestones and adherence to standards across projects and platforms, escalating gaps as necessary.
- Manage small-scale Enterprise Application projects and initiatives across Microsoft, work management, and business intelligence platforms.
- Develop, define, and execute project plans, schedules, budgets and deliverables. Identify the resource needs for projects, assist in defining project roles. Ensure the timely delivery of projects within the defined scope and budget constraints.
- Monitor project performance using appropriate tools and techniques. Provide regular reports on project progress, including key performance indicators (KPIs) and metrics.
- Identify and track project risks, including helping develop mitigation strategies and contingency plans. Monitor and report on project risks and issues and escalate as necessary. Facilitate communication between technical teams and business stakeholders.
- Engage with stakeholders to gather technical requirements and expectations.
- Collaborate with Platform owners and technical stakeholders to understand the roadmap and align product and services vision.
- Support feature roll-outs via the approved change management process, including user training and post-rollout support.
- Identify opportunities for process improvement. Stay informed on emerging tools, including AI, that can improve project delivery.
- Bachelor’s degree in computer science, Information Technology, a related field, or equivalent practical experience.
- At least 2-4 years of general professional experience, including experience with Microsoft technologies such as Office 365.
- Experience in project coordination, project management, or team leadership.
- Experience maintaining project documentation in SharePoint and supporting audit or governance tracking.
- Working knowledge of Office 365, collaboration and work management technologies, such as SharePoint, OneDrive, Exchange Online, Teams, Microsoft Purview, Box, Webex, Smartsheet, Monday.com, etc.
- Working knowledge of Office 365 security, compliance, and governance, including familiarity with retention policies, DLP, and legal hold.
- Possess a good understanding of JLL business lines and business user personas.
- Strong communication and collaboration skills, both verbal and written.
- Strong analytical, critical thinking, organizational, and attention-to-detail skills.
- Preference will be given to candidates who have PMP or CAPM certification.