Milestone Technologies - Salesforce B2B Commerce Architect - Apex/Lightning Web Components
MTI
Key Responsibilities
- Solution Architecture :
- Design scalable and maintainable Salesforce solutions that meet customer business requirements.
- Develop solution blueprints encompassing Sales Cloud, Service Cloud, Field Service Lightning, and custom development.
- Conduct requirements workshops, translating business needs into technical specifications.
- Technical Leadership :
- Guide the development and configuration of Salesforce components, including Apex, Lightning Web Components (LWC), and integrations.
- Provide oversight on all phases of project implementation, ensuring delivery aligns with best practices and quality standards.
- Lead technical troubleshooting and optimization efforts for Salesforce solutions.
- Customer Collaboration :
- Act as a trusted advisor to business stakeholders, understanding their goals and challenges.
- Recommend innovative Salesforce capabilities to improve operational efficiency and user adoption.
- Present technical designs, strategies, and roadmaps to executive stakeholders.
- Governance & Best Practices :
- Define standards and best practices for Salesforce development and implementation.
- Oversee data integrity, security, and compliance for Salesforce solutions.
- Implement DevOps and CI/CD pipelines for streamlined deployments.
- Team Development :
- Mentor and coach developers, administrators, and other technical team members.
- Foster a culture of knowledge sharing and collaboration within the customer environment.
Experience, Skills and Qualifications Required :
- Experience :
- 10+ years of Salesforce experience, including 5+ years in a B2B Commerce cloud Solution Architecture or Technical Architect capacity.
- Hands-on expertise in B2B commerce, Sales Cloud, Service Cloud, and Field Service Lightning (FSL).
- Proven experience in designing and delivering complex Salesforce solutions for large-scale implementations.
- Technical Skills :
- Strong proficiency in Apex, Lightning Web Components (LWC), and Salesforce APIs.
- Solid understanding of Salesforce configuration, security models, and integration patterns.
- Experience with custom development, system integrations, and AppExchange products.
- Certifications :
- Multiple Salesforce certifications, such as Salesforce Certified Administrator, Advanced Administrator, Platform Developer I & II, Application Architect, or System Architect.
- Soft Skills :
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills for working with technical and non-technical stakeholders.
- Ability to manage competing priorities in a fast-paced environment.
- Experience with industry-specific implementations in domains like Retail, Manufacturing, or Payments.
- Familiarity with Field Service Lightning best practices, including scheduling and optimization.
- Knowledge of agile methodologies and tools like JIRA or Azure DevOps.