Associate Platform Product Manager
Rebel Foods
Associate Platform Product Manager
Experience - 1+ | Location - Mumbai, Nahur | Work from office
About Us
We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.
The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence in India and UAE with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System.
While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.
We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.
https://spirit.rebelfoods.com/why-is-rebel-foods-hiring-super-talented-engineers-b88586223ebe
https://spirit.rebelfoods.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8
https://spirit.rebelfoods.com/winning-the-last-frontier-for-consumer-internet-5f2a659c43db
https://spirit.rebelfoods.com/a-unique-take-on-food-tech-dcef8c51ba41
About the Role
We're seeking a technically savvy, hands-on Associate Platform Product Manager to own and
enhance key components of the Rebel Operating Stack.
Your work will span integrations with global food aggregators, order management, and the Rebel
Kitchen system stack. You'll work with external partners and internal engineering teams to improve
order success, while partnering with kitchen teams to simplify workflows, reduce manual effort, and
improve operational efficiency.
This role requires curiosity about how systems work, a strong process mindset, and comfort engaging with users across the organization - from kitchen staff and dispatch teams to brand managers and business leaders.
What You'll Do
• Build the Rebel Kitchen Stack: Continuously improve the systems used for kitchen preparation,
order management, routing, and dispatch. Translate observations from kitchen operations into
practical features that reduce effort, errors, and turnaround time.
• Work with Global Aggregators and Ordering Partners: Partner with platforms such as Swiggy,
Zomato, Talabat, Uber Eats, IRCTC, Keeta, and Noon across markets to build and improve API
integrations covering menus, availability, order processing, and order status updates. Coordinate
requirements, testing, certification, and rollouts with partner teams.
• Drive Order Success: Identify and address failures across the order lifecycle - from store and
menu availability to order acceptance and fulfilment. Investigate rejection patterns, diagnose
issues with engineering and operations, and drive fixes that prevent recurrence.
• Understand the Technology: Develop a working understanding of our microservices
architecture, APIs, databases, and system dependencies. Contribute to technical discussions,
identify edge cases, and help balance operational needs with scalability and reliability.
What You'll Do
• Stay Close to Ground-Level Users: Spend time with kitchen staff, dispatch teams, operations,
brand teams, and customer support to understand how the platform performs in practice. Use
these insights to define solutions and validate their effectiveness.
• Own Features Through Execution: Take features from problem definition and requirements
through prioritization, development, testing, launch, and adoption. Document business rules,
dependencies, exception scenarios, and acceptance criteria clearly.
• Build Reliable Processes: Establish clear workflows for platform configuration, partner
onboarding, rollouts, and issue resolution. Create documentation and training that help teams use
new capabilities consistently.
• Measure Outcomes: Define and track metrics such as order success, rejection rates, menu
availability, preparation and dispatch time, and manual effort. Use data to prioritize improvements
and assess their impact.
What You'll Bring
• Technical Acumen: A solid understanding of APIs, microservices, and database principles, with
the ability to reason through system flows and integration failures. Experience with cloud platforms
or external integrations is a plus.
• Product Sense: The ability to turn operational problems into clear requirements and prioritize
solutions based on user needs, business impact, and implementation effort.
• Operational Curiosity: A willingness to spend time in kitchens, observe workflows firsthand, and
understand the constraints teams face during peak operations.
• Analytical Problem-Solving: Comfort working with data to identify failure patterns, investigate
root causes, and measure whether a solution delivers the intended outcome. Familiarity with SQL is
a plus.
• Process Orientation: Attention to detail when defining workflows, handling exceptions,
documenting requirements, and planning rollouts.
• Communication Skills: The ability to explain technical concepts clearly to non-technical users and
communicate operational requirements precisely to engineers and external partners.
• Collaboration and Ownership: A proactive approach to coordinating across engineering,
operations, business teams, and aggregator partners, with consistent follow-through.
• Familiarity with Product Tools: Experience with tools such as Jira, Confluence, Slack, and API
testing tools like Postman is a plus.
If you enjoy solving complex platform problems, working with global partners, and seeing your
products improve everyday kitchen operations, we'd love to hear from you.
The Rebel Culture
We believe in empowering and growing people to perform the best at their job functions. We follow outcome-oriented, fail-fast iterative & collaborative culture to move fast in building tech solutions. Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will be the best fit for our company. We suggest you go through it before making up your mind.