Project Specialist

About the Role

POSITION OVERVIEW: A ProSearch Project Specialist Level 3 is a case assistant for a portfolio of client matters. A Project Specialist Level 3 works closely with project teams as an integral member of client services to ensure that data sent to ProSearch is addressed in accordance to project requirements, i.e. as needed: processed, reviewed, produced, and otherwise project ready. This position requires ability to act independently and as part of a team, with minimal supervision and an emphasis on managing and executing complex tasks and mentoring less experienced Project Specialists.

Responsibilities

• RESPONSIBILITIES:
• Work with Project Managers to support active client projects ensuring project requirements and deadlines are met
• Work closely with internal team members and other departments to ensure that project goals and milestones are accomplished
• Work with third party vendors to support client engagements
• Experience with Relativity to design and modify databases, create complex searches and resolve technical issues
• Troubleshoot and resolve issues
• Escalate issues to the Project Managers as necessary
• Relativity proficiencies include but are not limited to RDC, mass editing operations, image and production exports, data and image overlays, complex search creation
• System admin’s level of knowledge in Relativity Server and/or Relativity aiR
• Detailed understanding of the client and project managers’ needs and expectations
• Solid understanding of what each internal department does and why they do it
• Training and mentoring less experienced Project Specialists and fellow ProSearchers
• Ability to describe best practices to Client and Counsel
• Recognize and resolve issues
• Ability to work extended hours as needed
• Training clients on Relativity as needed
• Create and document processes for frequent and repetitive tasks
• Knowledge and ability to quickly adapt to new tools to perform nonstandard tasks
• Support Project Management with the following:
• Running and formatting reports (both automated and custom manual reports)
• Performing data QC
• Performing pre-production and production QC
• Executing productions
• Client support, etc.
• Relativity set up, including creating DT Indexes and Search Term Reports, persistent highlight sets, creating user groups, setting up group permissions
• Running proprietary tools and generating reports and thorough understanding of all tabs of reports, and ability to explain reports to Client and Counsel
• PHYSICAL REQUIREMENTS:
• Repetitive movement of hands and fingers-typing and/or writing
• Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading
• Occasional standing and walking
• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Qualifications

• QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):
• Bachelor's degree preferred
• Must have a minimum of 3 plus years of daily experience with Relativity
• Experience delivering productions in multiple formats
• Experience with complex load files, text file editing and data manipulation
• A solid understanding ESI processing
• Self‐motivated and a strong desire to learn
• Strong customer service, follow‐up and problem-solving skills
• Strong organizational skills with close attention to detail
• Ability to deliver in a fast‐paced team environment
• Strong written and verbal communication skills

Pay range and compensation package

The anticipated salary range for this position is 1500000INR = 2000000INR annually, with actual starting pay determined based on relevant experience, skills, qualifications, and other job-related factors.