Vichara - System Administrator - IT Infrastructure
Vichara Technologies
We are looking for an experienced System Administrator / Engineer to manage, support and maintain enterprise IT infrastructure environments. The ideal candidate should have strong hands-on experience in VMware, Windows/Linux administration, storage and backup solutions, along with infrastructure monitoring and troubleshooting.
Key Responsibilities
- Administer and support enterprise infrastructure, including VMware virtualization, Windows Server and Linux environments.
- Monitor system performance, troubleshoot infrastructure issues and ensure smooth day-to-day operations.
- Manage storage and backup environments, including NetApp and Avamar.
- Perform Windows Server administration, system patching and upgrades using relevant tools such as SCCM.
- Support Citrix infrastructure and handle upgrades, configuration and troubleshooting.
- Monitor and maintain FTP, Azure Active Directory, SharePoint and Power BI environments.
- Handle incident management, problem resolution and infrastructure-related service requests.
- Maintain technical documentation, system configurations and operational procedures.
- Collaborate with global IT teams to ensure infrastructure availability and timely issue resolution.
- Participate in rotational/night shifts as per business requirements.
- 7 - 11 years of experience in System Administration or IT Infrastructure Support.
- Strong hands-on experience with VMware virtualization.
- Good knowledge of Windows Server and Linux administration.
- Experience in storage and backup technologies, preferably NetApp and Avamar.
- Knowledge of Windows patching and SCCM.
- Experience with Citrix administration and troubleshooting.
- Familiarity with Azure Active Directory, FTP, SharePoint and Power BI.
- Strong troubleshooting, incident management and problem-solving skills.
- Knowledge of ITIL processes and ticketing systems.
- Good communication and coordination skills to work with global teams.
- Experience supporting enterprise or financial services infrastructure.
- Knowledge of PowerShell or Bash scripting.
- Experience with infrastructure monitoring and performance Candidates should be comfortable working in rotational/night shifts.