Specialist IS Security Engineer

Amgen

As a Specialist IS Security at Amgen, you will be responsible for analyzing business requirements and translating them into efficient and effective information systems solutions. You will collaborate with cross-functional teams to identify system enhancements, perform data analysis, troubleshoot issues, and support system implementation and maintenance. Your expertise in business process analysis and technology will contribute to the successful delivery of IT solutions that drive operational efficiency and meet business objectives.

Key Responsibilities

Lead the transformation and continuous improvement of Issue Management and Policy Exception capabilities, including workflows, governance, process standards, reporting, and stakeholder adoption.
Perform risk assessments and controls assurance activities, applying sound security and risk judgment to evaluate control effectiveness and residual risk.
Conduct detailed evidence reviews for issue closure and remediation, assessing whether evidence is sufficient, relevant, reliable, and supports closure.
Perform thematic risk reviews across issues, policy exceptions, ISRAs, and control findings to identify recurring control weaknesses, systemic risks, root causes, and opportunities for improvement.
Support ISRA controls assurance activities, including reviewing control evidence, identifying gaps, challenging findings, and improving the quality of risk and control assessments.
Provide advanced review and triage of issues and policy exceptions to ensure records are complete, risk-informed, appropriately documented, and decision-ready.
Monitor issue and exception queues, aging, bottlenecks, and dependencies, driving stakeholder follow-up and escalation to improve timely resolution.
Develop and maintain ServiceNow dashboards, reporting, and executive-level metrics that provide visibility into risk trends, control gaps, aging, and operational performance.
Translate complex risk, control, and operational findings into clear recommendations and actionable insights for leadership.
Partner with and influence cross-functional stakeholders to strengthen accountability, documentation quality, risk-based decision-making, and consistent process adoption.

Required Qualifications

8+ years of relevant experience in Information Security, GRC, IT Risk, Controls Assurance, Issue Management, Policy Exception Management, Security Engineering, or Internal Audit.
Strong hands-on background in risk assessment and controls assurance, including evaluating control design/effectiveness, identifying control gaps, and assessing risk.
Demonstrated experience reviewing and challenging evidence supporting issue closure, remediation, ISRAs, controls assurance, or similar risk and assurance activities.
Experience conducting thematic risk reviews, trend analysis, and root-cause analysis across issues, exceptions, risk assessments, and control findings.
Proven experience transforming or materially improving Issue Management and/or Policy Exception capabilities, including workflows, governance, reporting, quality, and operating processes.
Advanced experience with ServiceNow, including ticket management, workflow operations, queue management, dashboards, reporting, and metrics.
Strong understanding of issue lifecycle management, policy exceptions, remediation, risk acceptance, control evaluation, and evidence requirements.
Ability to independently assess complex risk and control scenarios, challenge conclusions and supporting evidence, and make well-reasoned recommendations.
Strong analytical and communication skills, with the ability to translate detailed risk and control findings into concise, executive-level insights.
Demonstrated ability to lead cross-functional improvements and influence technical and non-technical stakeholders without direct authority.
Relevant certifications such as CISA, CRISC, CISSP, ServiceNow are preferred.