Deputy National Lead - IT

Bajaj Finserv

Remote
Location Name: Pune Corporate Office - Mantri

Job Purpose

Techno-Functional “BA + PMO + Support” Hybrid Role for BFL EMI Card Transaction Approval System.

Technical understanding of APIs, DOT NET Core, SQL, ETL, Databricks & Cloud.

Duties And Responsibilities

  •  Leads the requirements/projects from originating the requirement to its delivery i.e.
  •  Interact with cross functional business teams to understand business needs and prioritize requirements
  •  Understand and identify areas of improvement across businesses and participate in solution identification and implementation
  •  Executed project management functions for technology implementation and upgrades.
  •  Adhere to quality / info-security guidelines and processes including maintain adequate documentation.
  •  Level-03 support for Production issues and coordinating with Business and 3rd Party System owner.
  •  Vendor management.


Key Decisions / Dimensions

  •  Finalizing the Architecture
  •  Test case and result review.
  •  Implementation plan.
  •  Production issue immediate corrective and preventive actions.
  •  Team Management


Major Challenges

PMO Head

  •  Leading discussions for Requirement capturing with discussion with Business.
  •  Leading discussions with multiple stake holders like Business/QA/Support Team/IT/RISK etc.
  •  Support QA as PMO


Support Head

  •  Production support
  •  Handling Production issues and coordinating with 3rd Party Vendor.
  •  Conduct systematic Root Cause Analysis.
  •  Manage KPIs / Rosters / Health checks.


Required Qualifications And Experience

  •  Qualifications


Graduation in computers / IT

  •  Work Experience


Experience of 13 – 15 years (GB07A)

  •  Mandatory Skills (tasks may differ basis the below mentioned skill sets)


Must Have

  •  Should have 10– 13 years of experience as PMO/Business-Architect/Support
  •  Mut be ready for Production Support activities including night support.
  •  Well versed basics of APIs, DOT NET Core, SQL, Data Bricks & Cloud.
  •  Well versed with Software and Defect management cycle.
  •  Good in Solutioning and documentation. Must have experience in creating Techno-Functional Specifications.
  •  Excellent communication and stakeholder management skills.
  •  Strong bias for action & driving results in a high-performance environment. Demonstrated success & achievement orientation with Team management skills.
  •  Must have experience of Leading team size 6+.

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