Production Quality Manager
Decathlon
Decathlon is one of the world's largest sporting goods retailers and manufacturers, started from 1976 in France. We are 100,000 sportspeople. From retailers, designers to customer consultants to digital developers, we come to work because we believe sport should be for everyone. To achieve this, we are looking for a dynamic teammate, expecting to share his/her enthusiasm and passion for sports.
RESPONSIBILITY 1: PEOPLE (Job & Skills)
Drive People Capability & Upskilling
- Role Transformation & Transition: Contribute & drive the local implementation of job evolution initiatives, actively guiding the team through transitions in roles and core competencies within your specialized scope.
- Strategic Competency Management: Set goals, guarantee the completion and understanding of training plans, & provide hands-on coaching right on the field to help Production Specialists master their roles. Cultivate the team's current & future skills.
- Knowledge Networking & Upskilling: Act as a key driver in knowledge sharing & skills building on Quality in Production across the company (PTMs and Process Leaders, Production Domain Specialists)
- Managerial Support & Performance Oversight: In case of need, accompany managers during recruitment/onboarding, Individual mission, job efficiency analysis & workload optimization and conducting annual performance reviews to ensure fair & accurate assessments.
Performance Governance, Risk Mitigation & Strategic Alignment
- Strategic Deployment & KPI Alignment: Partner with Process Owner and Production Zone Quality Manager to translate global vision into tactical roadmaps, ensuring all performance targets are met.
- Data-Driven Performance Optimization: Leverage performance data to elevate domain excellence, delivering critical insights directly to Process managers / PTMs to optimize organizational results.
- Prevent Problems Early: Identify and anticipate operational risks early, propose structured solutions to leadership, and empower cross-functional teams to resolve issues quickly.
- Governance / Domain Playing Field: Drive strategic efficient suppliers through robust domain governance and capability alignment, including right & duty to escalate the non-compliance and take decision to ensure the safety of human & assets.
Lead Operational Evolution & Digital Integration
- Standardization, Localization & Strategic Alignment: Drive global standard (process & tools) adoption and secure stakeholder agreement for key transformations, limiting local adaptations to strict operational needs
- Standards Governance, Risk Mitigation & Methodology Implementation: Act as a strategic business partner to ensure the robust implementation of standard processes, methodologies, and tools across the network. Establish proper governance to proactively mitigate risks across Industrial, Purchase, Supply, and Quality domains, safeguarding Cost, Product Availability, and Sustainable Development pillars.
- Operational Evolution: Act as the primary bridge between local operations and upper management level (Ex: Production Zone Quality Manager, Global Domain Director, etc..)to systematically collect, escalate, and resolve operational gaps while ensuring overall strategic alignment.
- Solutions Engineering: Translate field-level operational challenges into clear technical needs, and then lead the testing, validation, and rollout of new tools and workflows to deliver value creation of the solutions.
Drive Value Chain Alignment, Strategic Sourcing & Compliance Governance
- Strategic Sourcing & Panel Decisions: Secure data reliability across the Quality Risk Score (QRS) framework to provide buyers with the validated metrics they need for supplier panel reviews and sourcing decisions.
- Chemical Safety Alignment: Act as the link to global teams, guaranteeing that chemical safety requirements (such as RSL and ZDHC) are correctly understood and fully implemented across the scope through continuous data monitoring. (For more details, check the RACI )
- Compliance & Legal Oversight: Partner with local conformity managers and global teams to ensure regulatory rules for product conformity are followed and applied. Lead the creation of remediation plans to resolve gaps and maintain compliance across the scope.
- Traceability Compliance: Drive traceability compliance by cascading clear requirements to the PQS team, securing field-level execution, and ensuring scan data is fully audit-ready across the scope of supplier panel.
Lead Proactive Risk Mitigation, Standardization & Problem Solving
- Operational Risk Framework: Deploy and monitor the Risk Analysis in Production (Q-RAP) methodology across the scope to identify operational risks and drive immediate mitigation action plans.
- Quality System Oversight: Master assessment grids and Control Plans to challenge supplier Corrective Action Plans (CAPs) and QMS efficiency. Conduct targeted Gemba visits to intervene on PQS-validated action plans during high-risk situations.
- Control Plan Strategy: Drive the standardization strategy for Control Plans and adoption of Process Guidelines across the network, establishing domain benchmarks and leveraging cross-functional influence to secure mass production stability.
- Crisis Escalation: Manage rapid escalations for critical product, chemical, or safety issues by authorizing emergency "Quality Wall" interventions to stop production risks.
- Location : Indeca Sporting Goods Pvt Ltd, Grand Brenton, 5th Floor, Block No.25, Avinashi Road, Coimbatore 641004.
- Total Experience: 3 to 5+ years of professional experience in Quality Domain - SD, CI, Indus domains are a plus.
- Domain Expertise: Strong background in core domain, with an agile mindset to interface with the others.