customer care executive
Nextenti Tech Private Limited
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Job Description
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information about products and services to assist customers.
- Resolve customer complaints and issues with patience and efficiency.
- Maintain a positive and empathetic attitude towards customers at all times.
- Record and update customer interactions and transactions in the system.
- Collaborate with team members to improve customer service processes.
- Participate in training sessions to stay updated on product knowledge and customer service best practices.
NANAKRAMGUDA, Hyderabad, Telangana, India 500032
Qualification
Good Commiunication
Department
Communication
Specialization
Graduate
Other Facilities Provided
P.F, ESI