Senior Document Specialist / Production Specialist - #962666

RRD GO Creative


Date: 3 weeks ago
City: Thiruvananthapuram, Kerala
Contract type: Full time
  • 2-15 Years experience in Presentation services role in ITes
  • Provide real-time assistance in support of client projects. Responsible for auditing of jobs and completion in a timely manner and ensure quality standards of the team is maintained. Should be an expert in advanced PPT, Excel and Word skill sets.
  • Complete all assigned jobs as per committed time, in an accurate and client specific manner.
  • Raise any discrepancies or clarification with SME’s/Shift leads and get it clarified.
  • Keep shift leads/client managers proactively informed of any delay in delivering job over deadline.
  • Ensure process adherence at all times.
  • Manage queues / workflow.
  • Keep track of client complaints and take necessary actions to avoid complaints.
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