Technical Content Writer - #963640

Company Overview

Ginger Webs is a leading technology company in the assessment and testing industry. We are driven by an ideology to make unique, easy to use and futuristic applications. With a decade of experience in the assessment industry, the OMR experience leverage the foundation of online assessment and helped us build a platform that can support large volume online assessments with ease. Ginger Webs evaluate more than 1 million assessments in a month. We were the first company to develop products for evaluating exams on paper, web, mobile, and tablet devices. Ginger Webs is ISO 9001:2008 and ISO 9001:27001 certified, capable of handling large concurrent users online, and have a network of 250 test centre associates in more than 100 cities. We have conducted extensive research and development in the field of education and have more than 2000 clients in India and Abroad, including premiere clientele like Aakash Educational Services, Made Easy, ALLEN, DMRC, TOI, and many more.

Requirements

• Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including User Guides, Integration Guides, API Developer Guides, In-platform documentation (tooltips, welcome instructions, etc.).
• Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
• Gather customer feedback on documentation to improve usability.
• Act as an editor to ensure consistency in training documentation across.
  
  

Responsibilities

• Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
• 3 years of technical writing experience.
• Strong written and verbal communications and experience working with content in multiple mediums.
• Experience working cross-departmentally to communicate the features of a product.
• Strong experience owning an end-to-end documentation creation process.
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
• A positive attitude, willing to jump in and tackle new challenges.
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, JavaScript.
  
  

Experience

Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications. 3 years of technical writing experience. Strong written an

Requirement

• Documentation
• Integration Guides
• Technical Writing
  
  

Skills Required

• HTML
• CSS
• Javascript