Team Member-WBG OPERATIONS (OPS)-Customer Service Desk - #964681

Kotak Mahindra Bank Limited

Date: 1 week ago

City: Delhi, Delhi

Contract type: Full time

Job Description

Job Role-

.To handle day to day trade transactions, understanding client requirements, .Co-ordination with cpc for transaction processing and discrepancy resolution, .Dealing and co-ordinating with various business groups within the bank, .Ensuring error-free and timely execution of trade transactions. .Ensuring compliance and internal guidelines are being adhered to .Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS .Operations resolved in a timely manner. .Issuance of Letter of credit. .Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. .Attending to front-end requirements of corporate customers. .To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.

Job Requirement-

.Qualification - Graduate / Post-Graduate .Experience - Minimum one year of relevant experience

.Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations. .Should have about 3-5 years of relevant banking experience in Trade / CMS operations. .Should be extremely customer centric and have excellent communication skills

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