Agency Manager - Bilaspur - #965021

Position - Agency Manager

Designation - Assistant Manager

Key Roles & Responsibilities

Primary Role Description: -

• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements
  
  

Key Roles & Responsibilities:

• Achievement of Business Plans
  
  

 Ability to manage all the parameters of their business;

 Recruitment

 Activation

 Premium Collection

 Case Rate and Case count

 Persistency

 Ensure that the Agents are engaged, motivated and productive by forging a strong relationship

 Ensure that Agents are constantly inducted, activated and productive

 Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark

 Drive the R&R schemes floated by HO, ZO and branch

 Support the Agents in liaison with the HO for addressing their requirements/ concerns

 Being fully compliant to all the norms laid down by the regulators and the company

 Manage channel conflicts in the team

 To achieve product wise targets & profitability

 Understand the Agent’s business in depth and seek opportunities for business development and revenue generation

• Team Building
  
  

 Goal setting of all Agents in the team

 Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

 Regular Field observation and Demonstration with the agency force

 Regular Agent visit

Key Requirements - Education & Certificates

Education - Graduation in any discipline from a recognized educational institute

Key Requirements - Experience & Skills

Experience - 4-6 years of relevant work experience

Key Functional Competencies

• Convincing skills
• Product/Insurance Knowledge
• Continuous Learning
• Technology Proficiency
• Team Work
• Problem Solving & Analytical Skills
• Compliance& Regulatory Knowledge
• Customer Focus
  
  

Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages)

• New GWP
• Renewal GWP
• Renewal no. of cases
• Active agents and PA
• New Agents Hiring
• Audit findings
  
  

Unnati - Employees whose vintage less than 1 Year then below targets are applicable:

Agency Manager to Senior Agency Manager 2,000,000

Functional Hierarchy/ Reporting Matrix

Hiring Manager has to inform the TA Team about the Reporting manager's grade and the candidate's grade.

(Reporting Manager and Prospective New Hire Grade to be clearly mentioned below)

M1

M2

M3

M4

M5

M6

M7

M8

M9