Operations Team Leader Associate

Position Overview

Job Title- Operations Team Leader, AS

Location- Jaipur, India

Role Description

The Supervisor/SME will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidates need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy.

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Review client account opening documentation as per regulatory and internal policies.
• Understanding of power of attorney processing and client onboarding controls.
• Oversight on notifications preparation and timely client & business.
• Assist in managing miscellaneous reporting processing.
• Processing of securities orders such as
  • Closure of accounts / deposits / investment products
  • order registration/modification/deletion
  • Collection of payment orders
  • Editing lists
  • settlement of internal deposits
  • handling of written orders
• Support project team on all data migration projects.
• Bringing controls and efficiencies in existing process.
• Should be SME and help team in troubleshooting on day to basis.
• Assist team manager in various queries from onshore, FO, auditors and various stakeholders.

Your skills and experience

• German Language B1/B2 level is must for this role.
• Good understanding of financial product and markets like Bonds, equities & other financial products.
• Good communication skills and can interact independently with various stakeholders.
• At least 7+ years experience in Security Services in any Private Banking.
• Prior experience of Team management would be an added advantage.
• Hands on experience in reviewing client on-boarding documentation.
• Willing to work in Multiple/ rotational Shifts.

How we'll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.