Group Operations Manager - #968951

Kotak Life


Date: 1 week ago
City: Mumbai, Maharashtra
Contract type: Full time

Role: Group Operations Manager

Job Title: Senior Manager / Chief Manager

Work Experience: 8 years +

Education: Graduate / Post Graduate

Department: Operations

Work location: Goregaon (East), Mumbai


Key responsibilities

  • Managing team which is into Processing pay-outs / Refunds and ensure Processing of Refunds is done in stipulated TAT.
  • Should have sound knowledge of working of Unit linked products so as to manage the queries like Surrender of Policies as per Products specifications, execution of Switch request, premium redirection, processing contributions, sound understanding of different deductions mentioned under products and renewal of policies etc.
  • Should have sound knowledge of working of Interest based products so as to manage the queries like calculation of Accumulated interest, mortality charges and other mandatory knowledge as laid down in product.
  • Handling different regulatory Audits.

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