Category Manager - #970680
Urban Company
Date: 1 week ago
City: Vadodara, Gujarat
Contract type: Full time
The category manager is responsible for onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered.
There are 3 major roles within this mandate –
- Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered
- Ensuring no breakage in daily operations in your city
- Implementing growth and quality improvement initiatives in sync with category heads at central level
- Owning above mandate will require you to do the following –
- Building a strong connect with service professionals in your city
- Deploying your analytical skills to deep dive on key business problems and propose solutions
- Getting your hands dirty in terms of going on ground to understand real issues, be it customer experience, partner onboarding, etc.
- Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
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