Category Manager - #970680

Urban Company


Date: 1 week ago
City: Vadodara, Gujarat
Contract type: Full time
The category manager is responsible for onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered.

  • There are 3 major roles within this mandate –
    • Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered
    • Ensuring no breakage in daily operations in your city
    • Implementing growth and quality improvement initiatives in sync with category heads at central level
    • Owning above mandate will require you to do the following –
      • Building a strong connect with service professionals in your city
      • Deploying your analytical skills to deep dive on key business problems and propose solutions
      • Getting your hands dirty in terms of going on ground to understand real issues, be it customer experience, partner onboarding, etc.
      • Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
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