Support Engineer I - #973095

Amazon


Date: 1 week ago
City: Chennai, Tamil Nadu
Contract type: Full time
Description

Some of the key job functions

  • Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination and follow-up to maintain service level agreements
  • Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

Basic Qualifications

  • 1+ years of software development, or 1+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience scripting in modern program languages

Preferred Qualifications

  • 1+ years of technical support experience


Company - ADCI - Tamil Nadu - A83

Job ID: A2637573
Post a CV

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