Associate I - BPM

UST Global

ID: 60005 0 - 2 Years 1 Opening Trivandrum

Role description

Data Associate should under continuous guidance effectively and efficiently process transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs.
Outcomes: Acts under continuous guidance and support to achieve the following:
Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence.
Data: Enter and verify data; follow the SOP to ensure completion of tasks
Should be aware of any clients process product and updates and ensure 100% compliance towards the same.
Address any problems with the supervisor /QA to ensure maximum productivity and efficiency.
Strong communication skills required.

Healthcare knowledge or claims processing knowledge is mandatory

Skills

Operations management, Standard operating procedures, Service level agreement, Claims processing, Quality production, Updatable

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.