Delivery Manager I

UST

Role description

Job Title: Technical Delivery Manager

Experience Range: 12–18+ Years

Hiring Location: Trivandrum/Kochi

Must-Have Skills

  • Technical Delivery Management
  • Agile Scrum Delivery
  • Production Support Management
  • Fixed-Price Project Delivery
  • Managed Services Delivery
  • Java/J2EE (hands-on earlier in career)
  • Cloud Platforms (AWS/Azure/GCP)
  • Microservices Architecture
  • Kubernetes & Containerization
  • APIs & Integration Platforms
  • DevOps & CI/CD
  • Delivery Governance
  • Risk & Dependency Management
  • Stakeholder Management
  • Financial Management (P&L Ownership)
  • Margin Optimization
  • EBITDA Improvement
  • Resource Planning & Forecasting
  • Automation Initiatives
  • AI-led Transformation
  • Team Leadership & People Management

Good-to-Have Skills

  • Telecom Domain
  • Digital Platforms
  • Enterprise Applications
  • Cloud Transformation Programs
  • SRE (Site Reliability Engineering)
  • Observability
  • AIOps
  • Platform Engineering
  • Offshore Delivery Center Management
  • Global Team Management

Mandatory Experience

  • 12–18+ years of IT experience
  • Strong software engineering background with prior hands-on Java development experience
  • Experience managing Agile Development and Production Support engagements
  • Experience delivering Fixed-Price and Milestone-Based Projects
  • Experience managing Managed Services engagements
  • Experience driving Automation and AI Transformation initiatives
  • Strong financial ownership including P&L, Revenue, Margin, Utilization, and Forecasting
  • Experience leading large cross-functional teams

Preferred Certifications

  • Scrum Certification (CSM/PSM)
  • Agile Certifications
  • PMP/PRINCE2
  • Cloud Certifications (AWS/Azure/GCP)
  • ITIL

Industry Experience

  • Telecom
  • Digital Platforms
  • Enterprise Applications
  • Cloud Transformation

Key Responsibilities

  • Lead end-to-end Agile Development and Production Support engagements.
  • Manage fixed-price programs with ownership of delivery, quality, schedule, and financial outcomes.
  • Drive automation, AI adoption, and operational excellence initiatives.
  • Lead cloud-native, microservices, Kubernetes, and DevOps-based delivery programs.
  • Manage project financials, profitability, EBITDA improvement, and resource planning.
  • Build and mentor high-performing engineering and support teams.
  • Establish SRE, observability, and reliability engineering practices.
  • Engage with executive stakeholders and customers to ensure successful outcomes.

Skills


delivery management,java,production support,technical delivery management,


About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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