Patient Journey Partner - Ophthalmology
Roche
The Position
Job Title: Patient Journey Partner (PJP) – Ophthalmology
Location: Calicut (Kozhikode), Kerala, India
As a Patient Journey Partner ,you will be responsible for creating value across the healthcare ecosystem by partnering with healthcare professionals and other stakeholders to improve patient outcomes. You will work in a highly collaborative, cross-functional environment, leveraging customer insights to address unmet needs and enhance the patient journey.
Your Key Responsibilities
- Develop a deep understanding of the local healthcare ecosystem and customer needs
- Build trusted partnerships with ophthalmologists, retina specialists, hospitals, and other healthcare stakeholders
- Drive scientific and value-based engagements while ensuring the highest standards of ethics, integrity, and compliance
- Identify opportunities to improve patient access and collaborate with cross-functional teams to implement sustainable solutions
- Execute territory plans using customer insights, data, and agile ways of working
- Collaborate closely with Medical, Marketing, Market Access, and other internal partners to deliver meaningful customer and patient outcomes
- Bachelor’s degree in Pharmacy, Life Sciences, Medicine, or a related discipline; MBA is preferred
- 2–6 years of experience in the pharmaceutical, biotechnology, or healthcare industry
- Experience in Ophthalmology or Specialty Care is preferred
- Strong customer engagement, stakeholder management, and communication skills
- Demonstrated ability to work collaboratively in cross-functional teams
- Learning agility, digital mindset, and a passion for improving patient outcomes
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.